Please note that all sales are final sale. We do not offer refunds.
All sale items, discounted and promotional merchandise, including sales in which any discount/promo codes are used are FINAL SALE and are ineligible to be returned or exchanged.
Applicable duties that packages may incur are not included in shipping prices and an additional cost paid on delivery by the buyer.
Items may be exchanged for the same product style and color in a different size only within 7 days of delivery date.
All exchanges must first be authorized by speaking to a customer service rep via email. You are responsible for any/all shipping charges. We also recommend that you insure/track your exchange just in case. Any shipments we receive without an authorization number will be denied and returned back to you at your cost. So please email prior to doing anything!
All exchanges must be unworn and have all tags attached: disclaimer tag and any Arctic Premium tags. Exchanges without tags, worn or damaged by customer will not be accepted and shipped back to sender.
Arctic Premium Exchanges
14515 Alondra Blvd
La Mirada, CA 90638